RV Service Advisor — Commission-Based Pay & Benefits

Camping World; Council Bluffs (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Health, dental, vision benefits

Job summary

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department, while keeping customers apprised of work progress.

You’ll determine product needs with customers, suggest add-ons to increase transactions, provide price estimates before scheduling, and maintain clear updates on progress throughout the service cycle.

Qualifications

• A minimum of one year of service experience is preferred.
• Previous RV product or camping lifestyle experience is preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow up skills are required.
• The ability to follow department procedures and policies.
• Valid driver’s license preferred.
• May lift up to 25 lbs and/or move up to 50 lbs with assistive devices.
• Prolonged periods of standing, stooping, crawling, and bending.

Responsibilities

• Determine specialized product needs and services by working directly with customers.
• Suggest add-on sales to increase average transactions.
• Provide price estimates for designated installations prior to scheduling appointments.
• Keep customers apprised of work progress.

Skills

Customer service

Organizational skills

Computer literacy

Follow procedures

Communication

Job description

Camping World is seeking a Service Advisor to join our growing team. You will initiate and process requests for repair services and provide administrative support to the Service Department, while keeping customers apprised of work progress.

You’ll determine product needs with customers, suggest add-ons to increase transactions, provide price estimates before scheduling, and maintain clear updates on progress throughout the service cycle.