RV Fixed Operations Director - High-Impact, Uncapped Pay

Camping World; Springfield (MO); Presencial; USD 95.000 - 145.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Tuition Reimbursement

On the job training

Descripción de la vacante

Camping World is seeking a Fixed Operations Director to lead our service center operations and maximize customer satisfaction and profitability. You will support and manage the Service Manager(s) while driving performance and efficiency.

The role requires strong leadership, P&L analysis, and proficiency with dealership software. You will build a high-performing team and uphold safety and quality standards across RV, automotive, marine, or power sports service.

Formación

• Experience managing a high-volume service center in the RV, automotive, marine, or power sports industry.
• Proven ability to ensure a high level of customer satisfaction and profitability in a fast paced environment.
• Knowledge of RV systems is a plus.
• Strong written and verbal communication skills.
• Proficiency with dealership software (ADP/IDS/RR).

Responsabilidades

• Support and manage the Service Manager(s) as part of the Fixed Operations team.
• Ensure consistently high customer satisfaction across the service department.
• Drive profitability through sales, gross profit, and labor cost control.
• Build a high-performing team of technicians, advisors, and staff.
• Maintain safe, efficient operations and meet monthly budget projections.
• Develop vendor relationships and oversee P&L reporting.
• Foster employee development and retention.
• Ensure compliance with applicable safety and regulatory requirements.

Conocimientos

Communication skills

Leadership

P&L analysis

Problem solving

Herramientas

ADP

IDS

Reynolds & Reynolds

MS Office

Descripción del empleo

Camping World is seeking a Fixed Operations Director to lead our service center operations and maximize customer satisfaction and profitability. You will support and manage the Service Manager(s) while driving performance and efficiency.

The role requires strong leadership, P&L analysis, and proficiency with dealership software. You will build a high-performing team and uphold safety and quality standards across RV, automotive, marine, or power sports service.