Route Trainee — Path to Route Service Rep

UniFirst; Panama City Beach (FL); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401k match

Health insurance

Paid time off

Tuition reimbursement

Career development

Work-life balance

Inclusive culture

Job summary

UniFirst is seeking a Route Trainee in Florida to begin a hands-on training path toward a Route Service Representative role. You’ll participate in our Service Certificate Program and support daily operations while learning multiple customer accounts.

You’ll assist with deliveries, loading and unloading trucks, and providing dependable service on a Monday–Friday daytime schedule, with no nights or weekends, setting a foundation for growth within our field-based service team.

Qualifications

• Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
• DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
• Educational Requirements: High school diploma, GED, or military service required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team‑oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
• Tech‑Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Responsibilities

• Participate in UniFirst’s Service Certificate Program: Engage in a hands‑on training program designed to prepare you for a Route Service Representative (RSR) role.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
• Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
• Represent UniFirst on the Road: Operate a company walk‑in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
• Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Job description

UniFirst is seeking a Route Trainee in Florida to begin a hands-on training path toward a Route Service Representative role. You’ll participate in our Service Certificate Program and support daily operations while learning multiple customer accounts.

You’ll assist with deliveries, loading and unloading trucks, and providing dependable service on a Monday–Friday daytime schedule, with no nights or weekends, setting a foundation for growth within our field-based service team.