Route Trainee: Grow into a Full-Time Service Pro (Mon–Fri)

UniFirst Corporation; Pontiac (MI); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401(k) with company match

Profit sharing

Health insurance

Life insurance

Paid time off

Tuition reimbursement

Employee discounts

Job summary

UniFirst is seeking a Route Trainee to learn the ropes of our service-driven business. You will receive hands-on training through our blended SCP program while supporting daily operations and preparing to advance to a Route Service Representative role.

You will assist with deliveries, service, and route coverage, learning multiple customer accounts and building strong relationships in a field-based, physically active role.

Qualifications

• Driver’s License with a clean driving record and must be at least 21 years old.
• DOT compliance requirements including a physical exam.
• High school diploma, GED or military service.
• Strong customer service skills; ability to work independently and with a team.
• Prior experience in customer service, route sales, or delivery is a plus.
• Tech-savvy; comfortable using new technologies to enhance efficiency.
• Physical stamina to lift up to 50 lbs. and stand for extended periods.

Responsibilities

• Participate in UniFirst’s Service Certificate Program to become a Route Service Representative (RSR).
• Support daily operations by loading/unloading route trucks and preparing each day for accuracy.
• Deliver clean garments and products to customers and return soiled items on schedule.
• Provide route coverage during RSR absences to maintain established routes and service standards.
• Represent UniFirst on the road operating a company walk‑in truck and prioritizing safety and customer relationships.
• Engage in a physically active role across indoor and outdoor environments.
• Contribute to the Service Department’s success by delivering outstanding service and building customer relationships.
• Maintain a predictable Monday–Friday daytime schedule with no nights or weekends.

Skills

Customer service

Delivery

Time management

Safety awareness

Education

High school diploma, GED, or military service

Job description

UniFirst is seeking a Route Trainee to learn the ropes of our service-driven business. You will receive hands-on training through our blended SCP program while supporting daily operations and preparing to advance to a Route Service Representative role.

You will assist with deliveries, service, and route coverage, learning multiple customer accounts and building strong relationships in a field-based, physically active role.