Route Planning Specialist, Customer Experience

Rentokil North America; Florida; Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits start Day 1 for FT Colleagues

Health benefits

Career growth opportunities

Job summary

Rentokil North America is seeking a dispatcher to optimize daily and weekly route plans for assigned branch locations. You will analyze plans, resources, and territories and maintain customer information for accurate reporting.

The role requires experience with routing software, strong communication, and proficiency in MS Office. This is a full-time position with benefits starting on day one, based in the United States (Florida).

Qualifications

• High school diploma or GED required.
• 1–2 years of dispatcher and/or customer service experience preferred.
• Strong verbal and written communication skills; ability to interact with coworkers and the public.

Responsibilities

• Create route plans using work order data and route analysis software.
• Communicate routes within the assigned territory to service personnel.
• Summarize and review plans daily with the Service Planning Supervisor.
• Create daily summary reports and provide them to the supervisor.
• Perform other duties as assigned.

Skills

Routing and Scheduling software

MS Office Applications

Verbal and written communication

Education

High school diploma or GED

Tools

Routing and Scheduling software systems

Job description

Rentokil North America is seeking a dispatcher to optimize daily and weekly route plans for assigned branch locations. You will analyze plans, resources, and territories and maintain customer information for accurate reporting.

The role requires experience with routing software, strong communication, and proficiency in MS Office. This is a full-time position with benefits starting on day one, based in the United States (Florida).