Routing & Scheduling Planner - Customer Experience

Rentokil Pest Control Ltd.; Atlanta (GA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Training programs

Vacation days & holidays

Tuition reimbursement

Job summary

Rentokil Pest Control Ltd. in the United States is seeking a Dispatcher to optimize daily and weekly route plans for assigned branches.

You will analyze plans, resource availability, and territory data, maintaining geographic codes and customer information, and reporting metrics daily to the Service Planning Supervisor and Branch Managers. Qualifications include advanced routing software knowledge, strong communication, analytical skills, and proficiency in MS Office.

Qualifications

• Advanced knowledge of Routing and Scheduling software systems.
• Branch service department knowledge related to resources and territory planning.
• Strong verbal and written communication skills.
• Analytical skills and attention to detail.
• Proficiency with MS Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to read, analyze, and interpret business documents and procedures.

Responsibilities

• Creates route plans using work order data and route analysis software.
• Communicates routes within the territory to service personnel.
• Summarizes and reviews plans daily with the Service Planning Supervisor.
• Creates daily summary reports for the supervisor.
• Performs other duties as assigned.

Skills

Routing software

Branch operations knowledge

Communication skills

Analytical skills

MS Office

Reading & interpretation

Multitasking

Texting apps

Operating systems

Education

High school diploma or GED

Tools

Routing software

MS Office

Texting software

Job description

Rentokil Pest Control Ltd. in the United States is seeking a Dispatcher to optimize daily and weekly route plans for assigned branches.

You will analyze plans, resource availability, and territory data, maintaining geographic codes and customer information, and reporting metrics daily to the Service Planning Supervisor and Branch Managers. Qualifications include advanced routing software knowledge, strong communication, analytical skills, and proficiency in MS Office.