Route Planning & Dispatch Analyst

Terminix; Oregon; Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement plan

Paid vacation and holidays

Job summary

Rentokil North America, Inc. seeks a dispatch/planning professional to optimize daily and weekly route plans for assigned branches.

You will analyze plans, resource availability, and territory data, maintain geographic codes and customer information, and report metrics to the Service Planning Supervisor and Branch Managers. The role requires advanced routing software knowledge, strong communication, and meticulous attention to detail.

Qualifications

• Advanced knowledge of Routing and Scheduling software systems.
• Advanced knowledge of the company’s branch service department as it relates to resources, territory, and scheduling.
• Strong verbal and written communication skills, including public speaking.
• Analytical skills and attention to detail.
• Advanced skills with MS Office applications (Word, Excel, Outlook, PowerPoint).
• Ability to read, analyze, and interpret general business documents, maintenance instructions, procedural manuals and/or government regulations.
• Ability to manage multiple, repetitive tasks.
• Understanding of texting software or other forms of software used to accomplish the objective.
• Ability to interact effectively with coworkers and the public.
• Basic knowledge of the company’s operating systems.

Responsibilities

• Creates route plans using work order data and route analysis software.
• Communicates routes within assigned territory to service personnel.
• Summarizes and reviews plans daily with the Service Planning Supervisor.
• Creates summary reports daily for supervisor.
• Performs other duties as assigned.

Skills

Routing & Scheduling software

MS Office

Analytical skills

Verbal & written communication

Education

High school diploma or GED

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

Rentokil North America, Inc. seeks a dispatch/planning professional to optimize daily and weekly route plans for assigned branches.

You will analyze plans, resource availability, and territory data, maintain geographic codes and customer information, and report metrics to the Service Planning Supervisor and Branch Managers. The role requires advanced routing software knowledge, strong communication, and meticulous attention to detail.