Strategic Route Planner – Customer Experience

Rentokil North America; Malvern (AR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits starting day 1

401(k) company match

Vacation and sick days

Floating holidays

Tuition reimbursement

Job summary

Rentokil North America is seeking a Dispatcher to optimize daily and weekly route plans across multiple branches using route analysis software. You will analyze plans, resources, and territory data, maintain codes and customer information, and report metrics daily to the Service Planning Supervisor and Branch Managers.

Responsibilities include creating route plans from work orders, communicating routes to service personnel, reviewing plans with the supervisor, and generating daily reports.

Qualifications

• High school diploma or GED required; 1–2 years in dispatcher or customer service roles preferred.
• Strong knowledge of routing and scheduling software; ability to analyze plans and resources.
• Excellent verbal and written communication and attention to detail.
• Proficient in MS Office (Word, Excel, Outlook, PowerPoint).

Responsibilities

• Create route plans using work order data and routing software.
• Communicate routes to service personnel within the assigned territory.
• Summarize and review plans daily with the Service Planning Supervisor.
• Create daily summary reports and provide to supervisor.
• Perform other duties as assigned.

Skills

Routing & Scheduling software literacy

Analytical thinking

Verbal & written communication

MS Office proficiency

Multitasking

Public interaction

Education

High school diploma or GED

Tools

Routing & Scheduling software systems

Job description

Rentokil North America is seeking a Dispatcher to optimize daily and weekly route plans across multiple branches using route analysis software. You will analyze plans, resources, and territory data, maintain codes and customer information, and report metrics daily to the Service Planning Supervisor and Branch Managers.

Responsibilities include creating route plans from work orders, communicating routes to service personnel, reviewing plans with the supervisor, and generating daily reports.