Routing & Planning Specialist - Customer Experience

Terminix; Pennsylvania; On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) plan with company match

Vacation and sick days

Floating holidays

Life Insurance

Job summary

Rentokil is seeking a detail-oriented Dispatch/Planning support role to optimize daily and weekly route plans for multiple branches. You will analyze plans, resources, and territory data, maintaining geographic codes and customer info while reporting metrics to leadership.

Ideal candidates have routing software experience, strong Excel skills, and the ability to work with field teams. This on-site role offers benefits and growth within a global leader in pest control services.

Qualifications

• Advanced knowledge of Routing and Scheduling software.
• Strong data analysis skills and attention to detail.
• Proficient with MS Office (Excel, Word, Outlook, PowerPoint).
• Ability to read and interpret business documents and instructions.

Responsibilities

• Create route plans using work order data and routing software.
• Communicate routes to service personnel and stakeholders.
• Summarize daily plans and generate reports for supervisors.
• Support continuous improvement of scheduling processes.

Skills

Routing & Scheduling software

Data analysis

MS Office suite

verbal and written communication

Education

High school diploma or GED

Tools

Routing software/route optimization

Job description

Rentokil is seeking a detail-oriented Dispatch/Planning support role to optimize daily and weekly route plans for multiple branches. You will analyze plans, resources, and territory data, maintaining geographic codes and customer info while reporting metrics to leadership.

Ideal candidates have routing software experience, strong Excel skills, and the ability to work with field teams. This on-site role offers benefits and growth within a global leader in pest control services.