Route Operations Dispatcher - On-Time Service Champion

MV Transportation; Kent (WA); On-site; USD 40,000 - 55,000; Full time

Job summary

MV Transportation is seeking a Dispatcher in Kent, Washington. This full-time role involves managing day-to-day route operations, direct communication with drivers and clients, and ensuring timely service delivery. Candidates should have at least one year of Dispatcher experience and strong customer service skills. Knowledge of Trapeze software is preferred. This position contributes significantly to maintaining operational performance and enhancing customer satisfaction.

Qualifications

• One year previous Dispatcher experience preferred.
• Two years of Customer Service experience is preferred.
• Ability to handle multiple tasks simultaneously and maintain composure under pressure.

Responsibilities

• Direct day-to-day route operations and report to Dispatch Supervisors.
• Communicate issues with drivers and Dispatch Supervisors.
• Organize and conduct activities for safe, cost-effective operations.

Skills

Dispatcher experience

Customer Service

Multi-tasking

Professional phone manner

Knowledge of service area

Education

High School diploma or equivalent

Tools

Trapeze software

Job description

MV Transportation is seeking a Dispatcher in Kent, Washington. This full-time role involves managing day-to-day route operations, direct communication with drivers and clients, and ensuring timely service delivery. Candidates should have at least one year of Dispatcher experience and strong customer service skills. Knowledge of Trapeze software is preferred. This position contributes significantly to maintaining operational performance and enhancing customer satisfaction.