Operations Dispatcher: Master On-Time Routes & Service

MV Transportation; Kent (WA); On-site; USD 37,195 - 38,145; Full time

Benefits offered by this job

Healthcare Benefits

401k

Paid Time Off

Paid Holidays

Paid Sick Leave

Referral Bonus

Job summary

MV Transportation in Kent, WA is seeking a Dispatcher to direct route operations and ensure compliance with company procedures. The role involves daily communication with drivers and clients, monitoring service quality, and managing route execution. Candidates should have one year of dispatcher experience and two years in customer service, with strong multitasking abilities. Starting pay is $27 - $27.69/hour with healthcare and retirement benefits. Equal Opportunity Employer commitment is highlighted.

Qualifications

• One year previous Dispatcher experience preferred.
• Two years of Customer Service experience is preferred.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Demonstrate a high customer service commitment.

Responsibilities

• Direct day-to-day route operations.
• Communicate with drivers and clients daily.
• Monitor service quality and performance.
• Assure timely routes and address service issues.

Skills

Dispatcher experience

Customer service

Multitasking

Professional phone manner

Education

High School diploma or equivalent

Tools

Trapeze software

Job description

MV Transportation in Kent, WA is seeking a Dispatcher to direct route operations and ensure compliance with company procedures. The role involves daily communication with drivers and clients, monitoring service quality, and managing route execution. Candidates should have one year of dispatcher experience and two years in customer service, with strong multitasking abilities. Starting pay is $27 - $27.69/hour with healthcare and retirement benefits. Equal Opportunity Employer commitment is highlighted.