Route Dispatch Coordinator

Waste-Pro; Clarksville (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Waste-Pro in Clarksville, TN, is seeking a Dispatcher to coordinate with drivers, respond to service orders, schedule routes, and resolve route and service issues. You will enter data daily, distribute information to driver teams, and ensure timely communication between home base and field crews.

The role requires strong phone and computer skills, accuracy in data entry, and the ability to work under pressure.

Qualifications

• High school diploma or GED required with related dispatch or customer service experience preferred.
• Experience in waste, transportation, or logistics is advantageous.
• Strong verbal and written communication with courteous professionalism.
• Proficient in MS Office and data-entry accuracy.

Responsibilities

• Coordinate with Waste Pro drivers to respond to service orders and schedule service.
• Assign routes and service tickets, balancing cost and speed of response.
• Enter customer information and close work orders with attention to detail.
• Communicate service changes to Sales and route supervisors as needed.
• Handle incoming calls and provide route information; follow up on issues.
• Maintain data in Tower/Trackese and support daily reporting.

Skills

Call center

Customer service

Phone skills

Data entry

Time management

Team coordination

Education

High school diploma or GED

Tools

MS Office

Typing

Job description

Waste-Pro in Clarksville, TN, is seeking a Dispatcher to coordinate with drivers, respond to service orders, schedule routes, and resolve route and service issues. You will enter data daily, distribute information to driver teams, and ensure timely communication between home base and field crews.

The role requires strong phone and computer skills, accuracy in data entry, and the ability to work under pressure.