Robotics Clinical Specialist – Tech Launch & Training

Zimmer Biomet; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Specialist to promote and support technology-centric product launches at key customer accounts. You will educate, train, and assist stakeholders to achieve their technology program goals.

You will lead training pathways for surgeons and staff, onboard new accounts with the Technology Solutions Manager, and support upgrades and installations across facilities. This role requires travel and strong customer-facing skills.

Qualifications

• Bachelor's degree preferred; Associate's degree with equivalent experience will be considered.
• Minimum of 2-3 years of clinical sales experience or one year of orthopedic sales or case coverage experience.
• Up to 75% travel

Responsibilities

• Develop account-specific launch plans to enable locally sustainable support and use of new technologies for customers.
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
• Onboard new accounts with Technology Solutions Manager; attend system installation; provide in-service to facility staff; train local implant sales colleagues; provide clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Handle key administrative duties and ensure customer inquiries are answered promptly and professionally.
• Attend annual trainings as required

Skills

Interpersonal skills

Presentation skills

Results oriented

Education

Bachelor's degree in Business, Sales, Marketing, or technical discipline

Associate's degree with equivalent experience

Job description

Zimmer Biomet is seeking a Robotics Clinical Specialist to promote and support technology-centric product launches at key customer accounts. You will educate, train, and assist stakeholders to achieve their technology program goals.

You will lead training pathways for surgeons and staff, onboard new accounts with the Technology Solutions Manager, and support upgrades and installations across facilities. This role requires travel and strong customer-facing skills.