Robotics Clinical Sales Lead — Surgical Tech Launch

Lobby Co; Grand Rapids (MI); On-site; USD 80,000 - 120,000; Full time

Job summary

Zimmer Biomet in Grand Rapids, MI seeks a Robotics Clinical Sr Specialist to promote and support technology-centric product launches at key accounts. You will educate, train, and assist stakeholders to achieve technology program goals.

Responsibilities include developing launch plans, leading surgical training, onboarding new accounts, and providing clinical support during upgrades, while maintaining high customer satisfaction and compliance with QA policies.

Qualifications

• Bachelor's degree preferred in business, sales, marketing or technical field.
• Minimum 3 years of clinical sales experience or orthopedic sales experience preferred.

Responsibilities

• Develop account-specific launch plans to support sustainable use of new technologies.
• Lead surgical teams through training pathways for ROSA system and other technologies.
• Onboard new accounts with Technology Solutions Manager; train staff and sales colleagues.
• Provide clinical support during enabling technology cases and upgrades.
• Handle key administration duties and ensure timely customer communications.
• Attend annual trainings as required.

Skills

Interpersonal skills

Communication skills

Presentation skills

Track record of results

Education

Bachelor's degree in Business, Sales, Marketing, or technical discipline

Job description

Zimmer Biomet in Grand Rapids, MI seeks a Robotics Clinical Sr Specialist to promote and support technology-centric product launches at key accounts. You will educate, train, and assist stakeholders to achieve technology program goals.

Responsibilities include developing launch plans, leading surgical training, onboarding new accounts, and providing clinical support during upgrades, while maintaining high customer satisfaction and compliance with QA policies.