Robotics Clinical Sr. Specialist — Surgical Launch Leader

Lobby Co; Philadelphia (Philadelphia County); On-site; USD 80,000 - 120,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to join the Technology Launch team. You will promote and support technology-centric product launches at key customer accounts and educate stakeholders on sustainable use of new technologies to achieve program goals.

You will lead training of surgeons, staff, and administrators, onboard new accounts, and support upgrades with a focus on customer satisfaction.

Qualifications

• Bachelor's degree preferred in Business, Sales, Marketing or technical discipline.
• Minimum of 3 years of clinical sales experience or orthopedic (joint replacement) sales or case coverage experience preferred.

Responsibilities

• Develop account specific launch plans for locally sustainable support of new technologies.
• Lead surgical teams through training pathways to educate surgeons, staff, and administrators on the ROSA system and other technologies.
• Onboard new accounts with Technology Solutions Manager and Field Service technicians; provide in-service to facility staff; train local implant sales colleagues; provide clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Manage key administration duties.
• Promote customer satisfaction through timely responses, clear communications, and professional appearance.

Skills

Clinical sales

Orthopedic sales

Communication skills

Training

Presentations

Education

Bachelor's degree in Business, Sales, Marketing, or technical discipline

Job description

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to join the Technology Launch team. You will promote and support technology-centric product launches at key customer accounts and educate stakeholders on sustainable use of new technologies to achieve program goals.

You will lead training of surgeons, staff, and administrators, onboard new accounts, and support upgrades with a focus on customer satisfaction.