Roadside Service Technician – Flexible Shifts

AAA-The Auto Club Group; Nashville (TN); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully paid training

AAA membership benefits

Job summary

The Auto Club Group (ACG) is hiring a Service Vehicle Operator for our Nashville, TN location. This on-site, full-time role requires responding to service calls, assisting AAA members with jump-starts, tire changes, and lockouts, and towing when needed.

You’ll work in a dynamic, customer-focused environment across various shifts. Responsibilities include documenting activity, performing DOT-inspections, and maintaining usable service vehicles.

Qualifications

• High school diploma or GED.
• Valid state driver’s license with minimal driving infractions/incidents.
• Must pass drug screening, motor vehicle record review, criminal background check, and DOT physical examination.

Responsibilities

• Respond to roadside assistance requests from AAA members using a tow truck or service vehicle.
• Provide emergency roadside services including tire changes, fuel delivery, battery testing and installation, jump starts, lockout assistance, and minor mechanical adjustments.
• Safely tow disabled vehicles following established procedures and towing guidelines.
• Verify AAA membership and deliver outstanding customer service during every interaction.
• Complete pre-trip and post-trip DOT inspections and report vehicle maintenance concerns.

Skills

Customer service

Independent decision making

Effective communication

GPS usage

Education

High school diploma or GED

Tools

GPS navigation

Tablets

Mobile technology

Electronic applications

Job description

The Auto Club Group (ACG) is hiring a Service Vehicle Operator for our Nashville, TN location. This on-site, full-time role requires responding to service calls, assisting AAA members with jump-starts, tire changes, and lockouts, and towing when needed.

You’ll work in a dynamic, customer-focused environment across various shifts. Responsibilities include documenting activity, performing DOT-inspections, and maintaining usable service vehicles.