Roadside Service Operator: Jump-Starts, Tows & Help on the Go

ACS Auto Club Services, Inc.; Memphis (TN); Vor Ort; USD 30.000 - 40.000; Vollzeit

Benefits dieser Stelle

Sign-On Bonus

Quarterly Perfect Attendance Bonus

Fully Paid Training

AAA Membership

Zusammenfassung

The Auto Club Group (ACG) is seeking a Service Vehicle Operator to respond to roadside calls and assist members across Memphis, TN. You will be on-site, operate service or tow vehicles, perform inspections, and document activities while delivering excellent customer service.

Ideal candidates are 21+, hold a valid driver’s license, pass background checks and a DOT medical exam, and can work a flexible schedule including evenings and weekends. Training is provided and safety is a priority.

Qualifikationen

• High school diploma or GED.
• Valid state driver's license with minimal infractions/incidents.
• Must pass drug screening, MVRO, background check, and DOT physical.
• Strong customer service skills with professional communication.
• Able to work independently in the field and make sound decisions.
• Comfortable using GPS, tablets and mobile tech.
• Able to lift/move up to 75 pounds.
• Must be 21 years or older.

Aufgaben

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services: tire changes, fuel delivery, jump starts, lockouts, etc.
• Safely tow disabled vehicles following procedures and guidelines.
• Verify AAA membership and deliver outstanding customer service.
• Complete pre-trip and post-trip DOT inspections and report maintenance concerns.
• Maintain a clean and professional service vehicle.
• Utilize tablets to manage calls and update service requests.
• Document daily activities, service calls, and receipts.

Kenntnisse

Valid driver's license

DOT physical

Customer service

GPS / tablets use

Decision making in field

Independence

Ausbildung

High school diploma or GED

Tools

Tow truck operation

Vehicle equipment handling

Jobbeschreibung

The Auto Club Group (ACG) is seeking a Service Vehicle Operator to respond to roadside calls and assist members across Memphis, TN. You will be on-site, operate service or tow vehicles, perform inspections, and document activities while delivering excellent customer service.

Ideal candidates are 21+, hold a valid driver’s license, pass background checks and a DOT medical exam, and can work a flexible schedule including evenings and weekends. Training is provided and safety is a priority.