Roadside Service Technician - Flexible Hours

Aaa-the-Auto-Club-Grou; Raleigh (NC); On-site; USD 24,000 - 34,000; Full time

Job summary

AAA The Auto Club Group in Raleigh, NC seeks a Service Vehicle Operator to respond to roadside assistance requests, perform basic repairs, and tow vehicles as needed. The role emphasizes customer service, safe driving, and independent field work.

The position requires a flexible schedule including evenings, weekends, and holidays, with duties outdoors most of the time. On-site location with DOT inspections and training provided.

Qualifications

• High school diploma or GED required.
• Valid state driver’s license with clean record.
• Must pass drug screen, MVR, background check and DOT physical.
• Ability to lift up to 75 pounds.

Responsibilities

• Respond to roadside assistance requests using a tow truck or service vehicle.
• Provide emergency roadside services (tire changes, fuel delivery, battery testing/installation, jump starts, lockout).
• Safely tow disabled vehicles following procedures.
• Verify AAA membership and deliver excellent customer service.
• Complete pre-trip and post-trip inspections; report maintenance concerns.
• Maintain clean, professional service vehicle and document activities.

Skills

Customer service

Independent work

Safe driving

Communication

Education

High school diploma or GED

Job description

AAA The Auto Club Group in Raleigh, NC seeks a Service Vehicle Operator to respond to roadside assistance requests, perform basic repairs, and tow vehicles as needed. The role emphasizes customer service, safe driving, and independent field work.

The position requires a flexible schedule including evenings, weekends, and holidays, with duties outdoors most of the time. On-site location with DOT inspections and training provided.