Roadside Dispatch Supervisor - Lead a High-Impact Team

Cox Enterprises, Inc.; Oklahoma City (OK); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Be the go-to leader in a fast-paced,高

Job summary

Cox Enterprises, Inc. is seeking a Supervisor, Transportation Breakdown (Market Place Operations) to lead a Roadside team and drive performance. You will guide dispatch, support development, and uphold service standards across operations, with an emphasis on teamwork, efficiency, and customer satisfaction.

The role requires strong MS Office skills, excellent communication, and a background in transportation or call center environments. Competitive salary and benefits are provided.

Qualifications

• High School Diploma or GED plus 5 years in a related field (Transportation or Call Center).
• MS Office proficiency required; strong communication skills essential.
• Bachelor's degree in a related discipline is a plus.

Responsibilities

• Lead and coach a Roadside team to improve dispatch timeliness and service quality.
• Support employee development and motivate breakdown specialists.
• Ensure operational performance and compliance with company procedures.
• Step in to manage customer events and maintain high service standards.

Skills

Team leadership

Excellent communication

MS Office

Education

High School Diploma/GED

Bachelor's degree in related discipline

Tools

MS Office

Job description

Cox Enterprises, Inc. is seeking a Supervisor, Transportation Breakdown (Market Place Operations) to lead a Roadside team and drive performance. You will guide dispatch, support development, and uphold service standards across operations, with an emphasis on teamwork, efficiency, and customer satisfaction.

The role requires strong MS Office skills, excellent communication, and a background in transportation or call center environments. Competitive salary and benefits are provided.