Roadside Dispatch Lead: Elevate Team & Service

Cox Automotive; New Hampshire; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Be the go-to leader in a fast-paced,高

Collaborate with a team that values

Make a real difference in how we help

Job summary

Cox Enterprises, Inc. is seeking a Supervisor, Transportation Breakdown (Market Place Operations) to lead the Roadside team and drive operational performance across the call center. You will coach, train, and motivate breakdown specialists while ensuring high service standards and policy compliance.

The role emphasizes flexible scheduling, team development, and cross-functional collaboration to keep customers moving with urgency and care.

Qualifications

• High School Diploma/GED and 5 years’ experience in Transportation or Call Center.
• Requires strong knowledge of MS Office.
• Excellent communication skills to work effectively with teams throughout organization.

Responsibilities

• Lead your Roadside team to ensure dispatch timeliness and high service standards across the call center.
• Support employee development and motivate breakdown specialists.
• Maintain compliance with company procedures and adapt schedules to priorities.

Skills

MS Office

Communication skills

Education

High School Diploma/GED

Job description

Cox Enterprises, Inc. is seeking a Supervisor, Transportation Breakdown (Market Place Operations) to lead the Roadside team and drive operational performance across the call center. You will coach, train, and motivate breakdown specialists while ensuring high service standards and policy compliance.

The role emphasizes flexible scheduling, team development, and cross-functional collaboration to keep customers moving with urgency and care.