Rising Account Leader: Client Growth & Ops

SBM Offshore; Dearborn (MI); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

SBM Management Services, LP is seeking an Assistant Account Director to oversee services for customers, manage sales, and strengthen client relationships. You will lead account teams, ensure compliance with safety and quality standards, and drive performance across sites.

The role requires strong negotiation, budgeting, and reporting skills. Based in Dearborn, MI, the position involves coordinating with site managers, preparing reports, and supporting governance with vendors.

Qualifications

• Bachelor’s degree in a related field and 5+ years of facilities management or janitorial operations experience, including at least 3 years in a management role overseeing multiple sites.
• Experience managing service contracts, performance metrics, and customer satisfaction in a facilities services environment.
• Valid driver’s license may be required.

Responsibilities

• Operate as the day-to-day point of contact for accounts and ensure service levels are achieved.
• Develop and manage client relationships, negotiate contracts, and maximize profit.
• Oversee budgets, forecasts, and portfolio reporting; collaborate with site managers on vendor programs.
• Lead teams, hire, train, and drive performance while ensuring safety and compliance.
• Support regulatory agency inspections and coordinate with internal stakeholders.

Skills

Client relationships

Contract negotiation

Project management

Communication

Leadership

Safety regulations

Education

Bachelor's degree in related field

5+ years facilities management experience

Tools

CMMS

MS Office

Job description

SBM Management Services, LP is seeking an Assistant Account Director to oversee services for customers, manage sales, and strengthen client relationships. You will lead account teams, ensure compliance with safety and quality standards, and drive performance across sites.

The role requires strong negotiation, budgeting, and reporting skills. Based in Dearborn, MI, the position involves coordinating with site managers, preparing reports, and supporting governance with vendors.