Rideshare Mobility Specialist - Fast, Friendly Car Rentals

Hertz Global Holdings, Inc.; Saint Paul (MN); On-site; USD 25,000 - 30,000; Full time

Job summary

Hertz Global Holdings, Inc. is hiring a Mobility Specialist, TNC in Saint Paul, MN to serve Lyft/Uber drivers with fast, friendly car rentals. You will manage reservations, rentals, and post-rental inquiries while ensuring vehicle readiness and a high standard of customer service.

Requirements include being at least 20, possessing a valid driver’s license, strong communication, and comfort with computer systems. Weekend and holiday availability helpful.

Qualifications

• Must be at least 20 years old.
• Valid driver’s license required.
• Professionalism, enthusiasm and outstanding communication skills.
• Strong time management and organizational skills.
• Computer literacy and attention to detail.
• English communication clearly; other languages encouraged.

Responsibilities

• Ensure optimal operational efficacy to provide the best rental car experience.
• Assist creating reservations, processing rentals, and delivering clean, safe vehicles.
• Assist customers with post-rental inquiries on rental and billing.
• Provide helpful customer service to enhance the rental experience.
• Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program and requirements.

Skills

Customer service

Communication skills

Time management

Organization

English proficiency

Teamwork

Computer literacy

Job description

Hertz Global Holdings, Inc. is hiring a Mobility Specialist, TNC in Saint Paul, MN to serve Lyft/Uber drivers with fast, friendly car rentals. You will manage reservations, rentals, and post-rental inquiries while ensuring vehicle readiness and a high standard of customer service.

Requirements include being at least 20, possessing a valid driver’s license, strong communication, and comfort with computer systems. Weekend and holiday availability helpful.