Mobility Specialist: Lyft/Uber Rental Concierge

Hertz; Pittsburgh (Allegheny County); On-site; USD 22,000 - 28,000; Full time

Job summary

The Mobility Specialist at Hertz is a brand ambassador who delivers the fastest, easiest rental experience for Lyft and Uber drivers. You will facilitate reservations, process rentals, and ensure clean, safe vehicles are ready for customers.

In this fast-paced role, you will communicate program details, handle inquiries, and seek revenue opportunities while maintaining high service standards. A valid driver's license is required.

Qualifications

• Experience in customer service and fast-paced roles is required.
• Strong communication and time-management skills are essential.
• Must have a valid driver's license and acceptable driving record.

Responsibilities

• Ensure optimal rental car experiences for customers.
• Assist with creating reservations and processing rentals.
• Provide clean vehicles and address post-rental inquiries.
• Handle inquiries about the Hertz/Lyft/Uber program and requirements.
• Communicate program details and procedures to customers.
• Maximize revenue opportunities by addressing customer needs.
• Prepare vehicles for pickup, including inspection and cleaning.

Skills

Customer service

Communication

Time management

Organizational skills

Teamwork

Valid driver's license

Sales awareness

Job description

The Mobility Specialist at Hertz is a brand ambassador who delivers the fastest, easiest rental experience for Lyft and Uber drivers. You will facilitate reservations, process rentals, and ensure clean, safe vehicles are ready for customers.

In this fast-paced role, you will communicate program details, handle inquiries, and seek revenue opportunities while maintaining high service standards. A valid driver's license is required.