Driver Mobility & Rental Service Specialist

Hertz Global Holdings, Inc.; Broadview (IL); On-site; USD 18,000 - 26,000; Full time

Job summary

Hertz Global Holdings, Inc. is seeking a Sales and Service Specialist to facilitate the fastest, easiest, and most valued rental car experience for Lyft/Uber drivers.

Responsibilities include reservations, rentals processing, vehicle prep, and handling post-rental inquiries, all while delivering exceptional customer service. The role requires strong communication, time management, and the ability to work in a fast-paced environment, with duties spanning from answering program inquiries to

Qualifications

• Customer service experience required.
• Strong communication skills.
• Time management and organization skills.
• Valid driver’s license with an acceptable driving record.
• Computer literate.

Responsibilities

• Assist with reservations and processing rentals.
• Prepare vehicles for pickup and check for damage and cleanliness.
• Handle post-rental inquiries including billing.
• Provide high-quality customer service in a fast-paced environment.
• Answer inquiries about rental program and procedures.

Skills

Written & verbal communication

Teamwork

Professionalism

Accountability

Time management

Job description

Hertz Global Holdings, Inc. is seeking a Sales and Service Specialist to facilitate the fastest, easiest, and most valued rental car experience for Lyft/Uber drivers.

Responsibilities include reservations, rentals processing, vehicle prep, and handling post-rental inquiries, all while delivering exceptional customer service. The role requires strong communication, time management, and the ability to work in a fast-paced environment, with duties spanning from answering program inquiries to