Ride-Share Driver Rentals & Service Specialist

Hertz; Englewood (CO); Hybrid; USD 28.000 - 33.000; Vollzeit

Zusammenfassung

Hertz is seeking a Sales and Service Specialist, TNC to serve Lyft/Uber drivers, delivering the fastest, friendliest car rental experience and acting as a brand ambassador.

You will ensure vehicles are clean and safe, help create reservations, process rentals, and handle post-rental inquiries while guiding customers through billing and program details. In a fast-paced setting, you’ll maximize revenue opportunities and demonstrate accountability, teamwork, and clear English communication.

Qualifikationen

• Ability to work in a fast-paced environment with a variety of tasks.
• Professionalism, enthusiasm, and outstanding communication skills.
• Previous customer service.
• Strong time management and organizational skills are required.
• Computer literate and detail oriented.
• Must have a valid driver's license with an acceptable driving record.

Aufgaben

• Provide assistance creating a rental car reservation, processing rentals and providing clean and safe vehicles to customers.
• Assist customers with post rental inquiries that involve the rental and billing process.
• Answer phone inquiries about the Hertz/Lyft/Uber Rental Car Program, rental requirements, billing, rental car extensions, roadside assistance questions and more.
• Maximize revenue opportunities with customers by actively soliciting business after customer inquiry by overcoming objections.
• Ensure vehicles are prepared for customer pick-up, including checking for damage and cleaning inside and out, refueling and checking fluids.

Kenntnisse

Customer service

Communication

Sales ability

Time management

Teamwork

Detail orientation

Stand for long periods

English proficiency

Jobbeschreibung

Hertz is seeking a Sales and Service Specialist, TNC to serve Lyft/Uber drivers, delivering the fastest, friendliest car rental experience and acting as a brand ambassador.

You will ensure vehicles are clean and safe, help create reservations, process rentals, and handle post-rental inquiries while guiding customers through billing and program details. In a fast-paced setting, you’ll maximize revenue opportunities and demonstrate accountability, teamwork, and clear English communication.