Mobility Specialist: Rental Experience & Sales Champion

Hertz; Harrisburg (Dauphin County); On-site; USD 20,000 - 28,000; Full time

Job summary

Hertz Local Edition seeks a Mobility Specialist to assist Lyft/Uber drivers with rental car reservations, rental processing, and vehicle readiness. You will ensure clean, safe vehicles and provide exceptional customer service in a fast-paced environment.

The role includes communicating program details, handling inquiries, and identifying opportunities to maximize revenue. Candidates should have strong communication skills and a valid driver’s license.

Qualifications

• Ability to work in a fast-paced environment.
• Excellent communication skills.
• Previous customer service experience.
• Strong time management and organizational skills.
• Computer literate and detail oriented.
• Must have a valid driver’s license with an acceptable driving record.

Responsibilities

• Provide assistance creating a rental car reservation and processing rentals.
• Ensure vehicles are clean and ready for customer pickup.
• Assist customers with post rental inquiries involving rental and billing.
• Answer inquiries about the Hertz/Lyft/Uber Rental Car Program and requirements.
• Maximize revenue opportunities by upselling after inquiries.
• Communicate Hertz/Lyft/Uber program and procedures clearly.

Skills

Communication

Customer service

Sales coaching

Time management

Teamwork

Ownership

Outdoor work

Stamina

English proficiency

Job description

Hertz Local Edition seeks a Mobility Specialist to assist Lyft/Uber drivers with rental car reservations, rental processing, and vehicle readiness. You will ensure clean, safe vehicles and provide exceptional customer service in a fast-paced environment.

The role includes communicating program details, handling inquiries, and identifying opportunities to maximize revenue. Candidates should have strong communication skills and a valid driver’s license.