RevOps Director: Scale Revenue & Pipeline Leadership

Citian; Washington (District of Columbia); On-site; USD 160,000 - 230,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) company match

Monthly commuter transportation

Job summary

Citian, a Washington, DC-based SaaS company, seeks a Revenue Operations Director to own the mid-funnel operating model and act as the RevOps partner to Sales, Finance, Customer Success, and Marketplace teams.

You will lead territory design, segmentation, and ownership routing at scale, while ensuring accurate forecasting and clean transitions. A strategic thinker will align stage definitions, SLAs, and cadence across departments for scalable growth.

Qualifications

• Bachelor's degree or equivalent experience required.
• 10+ years of revenue operations including exposure to pipeline management, forecasting, and territory planning.
• Proficiency in Salesforce (experience as an administrator is a plus).
• Hands-on experience with territory design including segmentation logic, account scoring, ownership routing, and managing transitions at scale.
• Experience designing and documenting end-to-end sales processes — stage definitions, SLAs, territory rules, and operating cadences.

Responsibilities

• Own the mid-funnel operating model and serve as the primary RevOps partner to Sales, Finance, Customer Success, and Marketplace teams.
• Take ownership of territory planning and governance, ensuring reps are working the right books with accurate segmentation and clean ownership transitions.
• Drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance that makes the middle of the funnel predictable, well-documented, and scalable.
• Build process documentation, drive adoption, and resolve cross-functional friction with minimal oversight.

Skills

Revenue operations

Pipeline management

Forecasting

Territory planning

Salesforce administration

Territory design

Education

Bachelor's degree or equivalent experience

Tools

Salesforce

Job description

Citian, a Washington, DC-based SaaS company, seeks a Revenue Operations Director to own the mid-funnel operating model and act as the RevOps partner to Sales, Finance, Customer Success, and Marketplace teams.

You will lead territory design, segmentation, and ownership routing at scale, while ensuring accurate forecasting and clean transitions. A strategic thinker will align stage definitions, SLAs, and cadence across departments for scalable growth.