RevOps Associate Director - Lead & Scale (Remote)

directive; Michigan; Remote; USD 150,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Disability and life insurance

Unlimited PTO and paid holidays

401(k) with company match

Annual company-wide bonus

Remote-first, virtual collaboration

Job summary

Directive Consulting is seeking an Associate Director, Revenue Operations to lead and scale the Revenue Operations practice. This senior, client-facing role combines people leadership with deep technical expertise across Salesforce, marketing automation, and HubSpot.

You’ll guide a team of RevOps Strategists, oversee complex client engagements, and stay hands-on to support architectures, audits, and implementations as needed.

Qualifications

• 5+ years of experience in Revenue Operations, Marketing Operations, CRM consulting, marketing automation, or a related discipline.
• 1–2+ years of direct people management or formal team leadership experience.
• Active Salesforce Administrator Certification.
• Strong hands-on Salesforce Sales Cloud administration and implementation experience.
• Deep experience with Salesforce Account Engagement/Pardot: Pardot/Account Engagement certification strongly preferred; or at least 2–3 years of hands-on Pardot implementation and administration experience.
• Strong hands-on experience with HubSpot Marketing Hub, including automation, lifecycle management, data architecture, integrations, and reporting.
• Experience leading complex CRM and marketing automation implementations, audits, migrations, or optimization initiatives.
• Strong understanding of lead lifecycle management, lead routing, attribution, CRM/MAP integrations, automation, and data governance.
• Demonstrated ability to lead senior-level client conversations and translate technical issues into business recommendations.
• Strong written and verbal communication with the ability to confidently manage client expectations and difficult conversations.
• Ability to balance leadership responsibilities with hands-on technical execution.

Responsibilities

• Manage and mentor a team of Revenue Operations Solution Engineers, including workload management, prioritization, coaching, and performance support.
• Serve as an escalation point for complex client and technical challenges.
• Own or oversee strategic client relationships, ensuring strong communication, delivery quality, and client satisfaction.
• Lead and support Salesforce, HubSpot, and marketing automation audits, implementations, integrations, and optimization projects.
• Provide hands-on expertise across Salesforce Sales Cloud, Salesforce Account Engagement/Pardot, and HubSpot Marketing Hub.
• Design and advise on lifecycle architecture, lead management, routing, automation, CRM/MAP integrations, attribution, reporting, and data governance.
• Translate complex technical findings into clear recommendations for executive and non-technical stakeholders.
• Review strategist work for technical accuracy and strategic quality before client delivery.
• Partner with Account Directors and internal leadership to identify expansion and cross-sell opportunities.
• Support scoping, solution design, and new business conversations for RevOps opportunities.
• Help develop repeatable processes, documentation, playbooks, and technical standards as the Revenue Operations practice scales.
• Maintain visibility into project health, capacity, utilization, and delivery risks across the team.

Skills

Revenue Operations

Marketing Operations

CRM consulting

Marketing automation

People management

Salesforce

Salesforce Admin Certification

Pardot Account Engagement

HubSpot Marketing Hub

Tools

Salesforce Sales Cloud

Pardot / Account Engagement

HubSpot Marketing Hub

Job description

Directive Consulting is seeking an Associate Director, Revenue Operations to lead and scale the Revenue Operations practice. This senior, client-facing role combines people leadership with deep technical expertise across Salesforce, marketing automation, and HubSpot.

You’ll guide a team of RevOps Strategists, oversee complex client engagements, and stay hands-on to support architectures, audits, and implementations as needed.