Revenue Ops Associate — Data-Driven Growth (Remote)

CharterUP, LLC.; Manchester (NH); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible work model

Health insurance

Paid time off

401(k) plan

Mac/PC equipment provided

Referral rewards

Job summary

CharterUP is seeking a Revenue Operations Associate to translate strategic goals into actionable tooling, automation, and analytics. You will support a rapidly-scaling B2B/B2C marketplace, improving efficiency, and ensuring leadership visibility into key metrics and trends.

This role requires strong analytical thinking, CRM expertise, and a passion for AI-enabled optimization. The position reports to the Director of Revenue Operations and offers a remote-first environment with a tech hub in

Qualifications

• Bachelor's degree and 4+ years in Revenue/Sales/Business Operations, preferably in a B2B SaaS environment.
• Analytical skills to translate data into actionable insights with advanced Excel/Sheets; some SQL experience.
• CRM administration expertise, especially Salesforce; ability to manage an integrated tech stack including sales engagement tools.
• Strong communication and organizational skills; ability to translate concepts into actionable projects.
• Ability to propose scalable, durable solutions and drive projects to completion.
• Willingness to incorporate AI to improve scale and efficiency; familiarity with FP&A concepts related to revenue.

Responsibilities

• Define, document, and manage end-to-end revenue processes with leaders to identify bottlenecks and optimization opportunities.
• Design and document standardized processes from lead to opportunity, opportunity to close, and post-sales activities.
• Configure and customize Salesforce and Outreach; drive integrations and data integrity across the stack.
• Contribute to the revenue stack roadmap to maintain agility during scaling.
• Develop KPI dashboards and reporting across Sales, Account Management, Support, and other revenue functions.
• Own monthly commission calculations, data reviews, and Cost of Sales analysis.
• Assist in setting annual/quarterly revenue targets, forecasting, and compensation design.
• Provide regular forecasting support with sales leadership and finance to improve pipeline visibility.
• Conduct deep-dive analyses on pipeline health, sales productivity, and campaign effectiveness.

Skills

Analytical skills

Excel/Sheets

SQL basics

Salesforce admin

CRM integration

Communication

Education

Bachelor's degree

Tools

Outreach

Salesforce

Automation tools

Job description

CharterUP is seeking a Revenue Operations Associate to translate strategic goals into actionable tooling, automation, and analytics. You will support a rapidly-scaling B2B/B2C marketplace, improving efficiency, and ensuring leadership visibility into key metrics and trends.

This role requires strong analytical thinking, CRM expertise, and a passion for AI-enabled optimization. The position reports to the Director of Revenue Operations and offers a remote-first environment with a tech hub in