revenue operations analyst

MW Partners; Lehi (UT); On-site; USD 70,000 - 90,000; Part time

Job summary

A software development company in Lehi, Utah is looking for a mid-senior level Analyst to support customer account management and validate revenue transactions. The ideal candidate has a Bachelor's degree, 2–5 years of relevant experience, and strong communication skills. Responsibilities include executing SOX controls, providing business recommendations, and ensuring optimal customer experience outcomes. This contract position offers a chance to work independently while contributing to strategic plans.

Qualifications

• 2–5 years of experience in a similarly related role.
• Capable interpretation of legal contracts, terms, and conditions.
• Knowledge of accounts receivable, revenue recognition, and finance operations.

Responsibilities

• Support all activities related to customer account management and business consultation.
• Perform complex validations of revenue transactions.
• Execute work in compliance with SOX controls.

Skills

Strong written and verbal communication skills

Attention to detail

Critical thinking

Ability to prioritize and multitask

Solid documentation skills

Self-starter

Education

Bachelor’s degree or regional equivalent

Tools

Office 365

ERP

CRM

Job description

Responsibilities

• Support all activities related to, but not limited to, customer account management, business consultation, contract validation and execution, order processing, invoice creation, usage metering, and provisioning products.
• Performs complex validations of revenue transactions sourced through multiple selling channels (Channel, Enterprise, eCommerce). Ensures that deals presented align with product rules, revenue standards, and compliance policies.
• Executes work in compliance with SOX controls, including drafting controls, narratives, memos, and process documents. Partners with internal and external auditors on audits of control design and execution.
• Stewards and knowledge experts over customer information related to contracting, order management, and provisioning. Leverages this knowledge to provide business recommendations to ensure optimal customer experience outcomes.
• Monitors a subset of automated transactions through various tools and technology solutions. Review logs and system reporting to intervene, troubleshoot, and manage errors.
• Provide escalation support for external customers, sales, customer service, product management, product marketing, finance, and legal. Serve as a subject matter expert who initiates investigation, coordinates cross‑functional teams, and drives issues to resolution.
• Be a champion of scaling the business through automation by identifying ideas, building proposals, securing support for prioritization, documenting requirements, partnering with technical teams for development, testing solutions, and leading enablement and change management.
• Operationalize strategic plans for new product offerings and routes to market by testing, adopting, documenting, and communicating required changes. Execute against defined integration strategies for acquired companies, including onboarding to new systems and processes, maintaining business continuity, and performing customer, financial, product, and user data migrations.
• Designs and executes reports to support accuracy reconciliation, capacity planning, work completion, key results performance, and other ad hoc requests.
• Creates and maintains documentation essential to performing the role. Includes: job procedures, corporate policies, process flows, stakeholder FAQs, and new hire onboarding documentation.

Requirements

• Bachelor’s degree or regional equivalent
• Strong written and verbal communication and presentation skills
• Relentless attention to detail with a central focus on customer experience
• Critical thinking skills to solve unique challenges
• Ability to prioritize, multitask, and meet crucial deadlines
• Solid documentation and organizational skills
• Self‑starter that can execute work independently
• Capable interpretation of legal contracts, terms, and conditions
• Knowledge of accounts receivable, revenue recognition, and finance operations
• Demonstrated proficiency with standard tools (Office 365, ERP, CRM)
• 2–5 years of experience in a similarly related role

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Analyst

Industries

Software Development