Revenue & CRM Ops Lead - Remote US

SmartSuite Holdings LLC.; Overland Park (KS); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Flexible PTO

12 paid company holidays

Medical benefits

Remote work flexibility

Growth opportunities

Job summary

SmartSuite Holdings LLC. is seeking a Revenue Operations professional to own CRM administration, data integrity, and performance reporting for our US-based customers.

You will partner with Finance, Sales, Partnerships, and Engineering to optimize order-to-cash workflows, renewals, and billing configurations in Chargebee. Ideal candidates have 2–4 years in Revenue or Sales Operations, hands-on CRM experience (Salesforce/HubSpot), and a keen eye for process improvement, accuracy, and

Qualifications

• Experience in Revenue/Sales Operations or related fields (2–4 years).
• CRM platforms administration experience (Salesforce/HubSpot).
• Strong data integrity, reporting, and analytics skills.
• Ability to identify process inefficiencies and implement improvements.
• Excellent organizational and communication skills.

Responsibilities

• Act as primary CRM administrator, support daily ops and improvements.
• Maintain data integrity across accounts, subscriptions, pricing and records.
• Collaborate with Engineering and stakeholders to implement workflow enhancements.
• Develop SOPs, process docs, and training materials.
• Manage revenue-related workflows from quotes to renewals and amendments.
• Support billing accuracy and revenue collection with Finance.
• Maintain dashboards for pipeline, bookings, ARR, renewals, and sales activity.
• Assist month-end close and board reporting.

Skills

CRM data integrity

Analytical reporting

Cross-functional collaboration

Process optimization

Attention to detail

Independent work

Communication

Tools

Salesforce

HubSpot

Chargebee

Excel/Sheets

Job description

SmartSuite Holdings LLC. is seeking a Revenue Operations professional to own CRM administration, data integrity, and performance reporting for our US-based customers.

You will partner with Finance, Sales, Partnerships, and Engineering to optimize order-to-cash workflows, renewals, and billing configurations in Chargebee. Ideal candidates have 2–4 years in Revenue or Sales Operations, hands-on CRM experience (Salesforce/HubSpot), and a keen eye for process improvement, accuracy, and