Revenue Cloud & Spiff Practice Director

Salesforce; New York (NY); On-site; USD 229,000 - 349,000; Full time

Job summary

Salesforce is seeking a Senior Director, Global Acceleration Hub – Revenue Cloud & Spiff Leader in New York to define strategy, scale delivery, and accelerate customer success. You will lead a cross-functional team across Product, Engineering, Sales, CS, and Global Delivery to drive governance, best practices, and rapid capability growth.

You will partner with executives to shape roadmaps, expand services, and elevate performance across the Revenue Cloud and Spiff portfolio while building

Qualifications

• 10+ years of leadership experience in professional services, consulting, or enterprise SaaS delivery.
• Domain expertise in Revenue Cloud, Quote-to-Cash, Sales Transformation, and Enterprise SaaS platforms.
• Experience building and scaling high-performing consulting or delivery organizations.
• Strong executive presence with the ability to influence senior stakeholders.
• Proven ability to translate complex delivery concepts into clear business terms.
• Experience driving go-to-market strategy, business growth, and operational excellence.
• Familiarity with AI-enabled sales transformation and revenue operations.
• Proven ability to lead through change while developing high-performing teams.

Responsibilities

• Define and execute the strategic vision, priorities, and operating model for the Revenue Cloud and Spiff Professional Services Practice.
• Drive overall practice health, growth, scalability, and operational excellence.
• Establish annual business objectives, success metrics, and execution plans aligned to company priorities.
• Lead organizational planning, workforce strategy, and practice evolution.
• Partner with Sales to develop go-to-market strategies that accelerate services adoption and customer success.
• Support strategic opportunities through executive engagement and deal support.
• Drive services bookings, pipeline growth, and revenue attainment while identifying new business opportunities.
• Collaborate across Product, Sales, Marketing, CS, and Global Delivery for a cohesive customer experience.
• Establish delivery best practices, governance, quality standards, and operational processes.
• Partner with delivery to improve outcomes and project success.
• Ensure alignment between consulting methodologies and product capabilities.
• Drive continuous improvement using feedback and metrics.
• Partner with GDC to scale delivery across onshore, offshore, and blended models.
• Influence roadmap priorities through Voice of Services feedback.
• Identify market trends and shape future product directions.
• Champion AI-driven capabilities and innovations in consulting.
• Drive adoption of new products, accelerators, and repeatable frameworks.
• Lead early-adopter programs and customer pilots.

Skills

Leadership experience

Revenue Cloud domain

Delivery leadership

Executive presence

Communication

Go-to-market

AI in sales

Change leadership

Job description

Salesforce is seeking a Senior Director, Global Acceleration Hub – Revenue Cloud & Spiff Leader in New York to define strategy, scale delivery, and accelerate customer success. You will lead a cross-functional team across Product, Engineering, Sales, CS, and Global Delivery to drive governance, best practices, and rapid capability growth.

You will partner with executives to shape roadmaps, expand services, and elevate performance across the Revenue Cloud and Spiff portfolio while building