Retention Specialist – Inbound Sales (Hybrid/Remote)

Life Protect 24/7; Massachusetts; On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Paid training

Weekly pay

Hourly + commission

401k with company match

Paid time off

Medical, dental, vision

Job summary

Life Protect 24/7 is seeking a full-time Customer Retention Agent in Norfolk, VA to handle inbound sales inquiries and help current customers stay connected with essential services. The role emphasizes empathy, product knowledge, and achieving performance goals.

You will receive paid training, weekly pay, and a compensation package that includes hourly pay plus commission, with opportunities for advancement and remote or hybrid options after six months based on performance.

Qualifications

• Must have sales or call center experience.
• Excellent communication skills.
• Able to multitask and manage time.

Responsibilities

• Handle inbound calls from customers and advocate for services.
• Build rapport and identify customer needs to provide suitable solutions.
• Educate customers on product benefits and pricing while maintaining high satisfaction.

Skills

Sales experience

Call center

Education

High school diploma

Job description

Life Protect 24/7 is seeking a full-time Customer Retention Agent in Norfolk, VA to handle inbound sales inquiries and help current customers stay connected with essential services. The role emphasizes empathy, product knowledge, and achieving performance goals.

You will receive paid training, weekly pay, and a compensation package that includes hourly pay plus commission, with opportunities for advancement and remote or hybrid options after six months based on performance.