Retail Zone Team Lead — Merchandising & Service

Ollie's Bargain Outlet; Tuscaloosa (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

RX coverage

401K with vesting

Associate discount

Voluntary benefits

Job summary

Ollie's Bargain Outlet in Tuscaloosa, AL is seeking a Retail Zone Team Leader to guide a zone of the floor, focus on merchandising and delivering an exceptional associate and customer experience. You will oversee merchandising, signage, replenishment, and daily recovery to ensure strong performance.

The role requires supervising a team, proper scheduling, and opening/closing the store as needed, with a collaborative, results-driven mindset.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1-2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Supervisory experience

Team player

Flexibility

Customer service oriented

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet in Tuscaloosa, AL is seeking a Retail Zone Team Leader to guide a zone of the floor, focus on merchandising and delivering an exceptional associate and customer experience. You will oversee merchandising, signage, replenishment, and daily recovery to ensure strong performance.

The role requires supervising a team, proper scheduling, and opening/closing the store as needed, with a collaborative, results-driven mindset.