Zone Team Leader - Retail Merch & Customer Experience

Ollie's Bargain Outlet, Inc.; Prattville (AL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX after

401K with company match

Career growth & talent development

Employee discount (20%)

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. in Prattville, AL is seeking a Zone Team Leader to guide a merchandised zone and drive a strong customer experience. You will oversee scheduling, staffing, and daily operations to support store goals and brand standards.

The role emphasizes team leadership, adherence to policies, and hands-on merchandising, with a focus on delivering value and exceptional service across the sales floor.

Qualifications

• Minimum 1–2 years of supervisory experience with a mid- to large-size retailer.
• High school diploma or equivalent is required.

Responsibilities

• Execute zone merchandising, signage, displays and replenishment.
• Ensure store standards, operational compliance, seasonal planning, inventory processes, and company programs meet expectations.
• Oversee merchandise planning, receiving, and stock on the sales floor.
• Schedule and staff for unload/processing to drive productivity and customer service.
• Supervise associates within the zone and communicate directives to ensure follow-up.
• Perform all Team Leader functions to open/close the store when needed.

Skills

Supervisory experience

Customer service

Team leadership

Flexibility

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. in Prattville, AL is seeking a Zone Team Leader to guide a merchandised zone and drive a strong customer experience. You will oversee scheduling, staffing, and daily operations to support store goals and brand standards.

The role emphasizes team leadership, adherence to policies, and hands-on merchandising, with a focus on delivering value and exceptional service across the sales floor.