Retail Zone Team Leader: Merchandising & Service

Ollie's Bargain Outlet; Pennsdale (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K with company match

20% Associate discount

Job summary

Ollie’s Bargain Outlet is seeking a Retail Zone Team Leader to guide a designated zone of the store’s sales floor, oversee merchandising, and ensure a standout associate and customer experience. You will manage merchandising, signage, displays, and daily recovery while sustaining high standards of operation.

The role requires 1–2 years of supervisory experience in a mid- to large-size retailer, flexibility to work evenings, weekends, and holidays, and a positive, team-focused attitude toward

Qualifications

• High school diploma or equivalent required.
• Minimum of 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Execute established procedures for assigned zone, including merchandising, signage, displays, replenishment, pricing, ad sets, and daily recovery.
• Ensure that store standards, operational compliance, seasonal planning, inventory processes, and company programs meet all operational expectations.
• Oversee process to ensure that merchandise is planned for and received, and that the sales floor is properly stocked.
• Ensure proper scheduling and staffing for effective unload/processing of merchandise to the sales floor while driving associate productivity, daily task assignment, and customer service standards.
• Supervise associates within the assigned zone, communicate company directives to ensure follow-up is completed.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Merchandising

Scheduling

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet is seeking a Retail Zone Team Leader to guide a designated zone of the store’s sales floor, oversee merchandising, and ensure a standout associate and customer experience. You will manage merchandising, signage, displays, and daily recovery while sustaining high standards of operation.

The role requires 1–2 years of supervisory experience in a mid- to large-size retailer, flexibility to work evenings, weekends, and holidays, and a positive, team-focused attitude toward