Retail Zone Team Leader — Lead Merchandising & Service

Ollie's Bargain Outlet, Inc.; Tulsa (OK); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX after 90d

401K with company match

Career growth & talent development

20% Associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a key merchandising zone and ensure an exceptional associate and customer experience on the sales floor.

You will oversee merchandising, signage, replenishment, and displays, while maintaining store standards and operations. The role requires leadership of staff, scheduling, and adherence to company programs, driving productivity and service excellence.

Qualifications

• Minimum 1–2 years of supervisory experience.
• Ability to work evenings, weekends, and holidays.
• Positive attitude and ability to work with customers and associates.
• Strong merchandising and customer-service mindset.

Responsibilities

• Lead zone team during shifts, guiding merchandising and customer service.
• Ensure store standards, seasonal planning, and inventory processes are followed.
• Oversee stocking, displays, pricing, and replenishment for the zone.
• Schedule and assign tasks to staff; open/close the store when needed.
• Supervise associates and communicate directives to ensure follow-up.
• Perform additional responsibilities as assigned.

Skills

Supervisory experience

Schedule flexibility

Team player

Customer service oriented

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Zone Team Leader to guide a key merchandising zone and ensure an exceptional associate and customer experience on the sales floor.

You will oversee merchandising, signage, replenishment, and displays, while maintaining store standards and operations. The role requires leadership of staff, scheduling, and adherence to company programs, driving productivity and service excellence.