Retail Wireless Lead: Customer Experience & Team Coaching

Archtelecom; Media (Delaware County); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Employee Stock Ownership Program (ESOP

Discounted T-Mobile Cell Phone Plan

Health Benefits for Full Time

Résumé du poste

Arch Telecom is seeking a Retail Associate Manager to lead store teams and deliver top-tier customer experiences. You will learn and build proficiency in customer service while helping customers pick the right devices and plans in-store.

As a RAM, you will coach teammates, demonstrate products, and support the Store Manager with daily operations and coaching to drive sales and loyalty across our expanding network.

Qualifications

• Be at least 18 years of age.
• High school degree or GED.
• Ability to stand for long periods.
• Ability to lift objects weighing up to 25lbs.
• Full Time (40 hours).
• Prior wireless sales experience.

Responsabilités

• Learn and build proficiency in customer service and provide best-in-class experiences.
• Demonstrate the latest technology in-store and provide hands-on demonstrations.
• Side-by-side selling to find personalized device/service solutions.
• Guide customers through purchasing with thoughtful questions and answers.
• Assist Retail Store Manager with daily operations and coaching.
• Develop relationships across channels to resolve issues and drive loyalty.

Connaissances

Leadership

Sales experience

Customer service

Communication skills

Formation

High school diploma or GED

Description du poste

Arch Telecom is seeking a Retail Associate Manager to lead store teams and deliver top-tier customer experiences. You will learn and build proficiency in customer service while helping customers pick the right devices and plans in-store.

As a RAM, you will coach teammates, demonstrate products, and support the Store Manager with daily operations and coaching to drive sales and loyalty across our expanding network.