Wireless Retail Team Lead - Growth, ESOP & Benefits

Arch Telecom; Key Biscayne (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

ESOP

Bonuses

Career advancement

Health benefits

Discounted cell plan

Job summary

Arch Telecom is seeking Retail Associate Managers (RAM) to join our Community retail team. RAMs are brand ambassadors who lead by example, drive energy, and focus on delivering superior service while educating customers about devices and services.

You will support the Store Manager, coach staff, perform demonstrations, and help grow sales and loyalty in a fast-paced store environment. The role emphasizes relationship-building, cross-channel collaboration, and ongoing skill development in a

Qualifications

• Demonstrates leadership in a fast-paced sales environment.
• Proven track record in wireless or tech product sales.
• Excellent communication and customer service skills.

Responsibilities

• Assist Retail Store Manager with daily operations and coaching.
• Provide best-in-class customer experience and build customer loyalty.
• Demonstrate latest technology in-store with hands-on demonstrations.
• Identify and hand off small business leads across channels.
• Collaborate with teams to resolve issues and improve the customer journey.

Skills

Leadership

Sales

Communication

Team leadership

Education

High school diploma or GED

Job description

Arch Telecom is seeking Retail Associate Managers (RAM) to join our Community retail team. RAMs are brand ambassadors who lead by example, drive energy, and focus on delivering superior service while educating customers about devices and services.

You will support the Store Manager, coach staff, perform demonstrations, and help grow sales and loyalty in a fast-paced store environment. The role emphasizes relationship-building, cross-channel collaboration, and ongoing skill development in a