Wireless Retail Team Lead — Customer Experience

Arch Telecom; Groveland (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

ESOP (Employee Stock Ownership)

Bonus opportunities

Career advancement

Health benefits

Job summary

Arch Telecom is hiring a Retail Associate Manager to lead a store team, drive customer-focused sales, and ensure top-notch service. You will guide team performance, coach peers, and uphold our brand standards in a fast-paced retail environment.

The RAM role emphasizes customer education, product demonstrations, and cross-channel collaboration to close leads and enhance loyalty. Eligible candidates will have leadership drive and wireless sales experience.

Qualifications

• Leadership to guide a team in a fast-paced sales environment.
• Strong communication and customer engagement skills.
• Experience in wireless sales or tech retail is a plus.

Responsibilities

• Help customers pick up where they left off in their shopping journey, in-store or online.
• Demonstrate the latest technology with hands-on demonstrations.
• Provide personalized solutions beyond basic device/service options.

Skills

Leadership

Communication

Wireless sales

Education

High school degree or GED

Job description

Arch Telecom is hiring a Retail Associate Manager to lead a store team, drive customer-focused sales, and ensure top-notch service. You will guide team performance, coach peers, and uphold our brand standards in a fast-paced retail environment.

The RAM role emphasizes customer education, product demonstrations, and cross-channel collaboration to close leads and enhance loyalty. Eligible candidates will have leadership drive and wireless sales experience.