Wireless Retail Team Lead: Inspire & Elevate

Paycom - ATS; Mount Vernon (WA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Employee Stock Ownership Program (ESOP

Competitive hourly pay

Bonus earnings

Career advancement opportunities

Discounted mobile plan

Health benefits

Job summary

Arch Telecom is hiring Retail Associate Managers (RAMs) to join our national wireless retail team. You will lead a store team, deliver best‑in‑class customer experiences, and develop skills through hands‑on coaching while staying aligned with our brand and values.

The role emphasizes hands‑on demonstrations, friendly service, and sales leadership in a fast paced environment. You’ll partner with the Store Manager, grow your leadership abilities, and help customers choose devices and plans that

Qualifications

• Experience leading a team in a fast-paced sales environment.
• Strong communication and customer service skills.
• Ability to train and coach staff.

Responsibilities

• Learn and build proficiency in customer service while delivering best‑in‑class experiences.
• Supervise daily store operations and coaching of the team.
• Demonstrate and sell devices and service plans to meet customer needs.
• Collaborate with store manager and other channels to resolve issues and drive loyalty.

Skills

Leadership

Team leadership

Customer service

Communication

Sales experience

Operational management

Education

High school diploma or GED

Job description

Arch Telecom is hiring Retail Associate Managers (RAMs) to join our national wireless retail team. You will lead a store team, deliver best‑in‑class customer experiences, and develop skills through hands‑on coaching while staying aligned with our brand and values.

The role emphasizes hands‑on demonstrations, friendly service, and sales leadership in a fast paced environment. You’ll partner with the Store Manager, grow your leadership abilities, and help customers choose devices and plans that