Retail Wireless Expert: Customer Tech Solutions

T-MOBILE USA, Inc.; Meadville (Crawford County); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Stock grant

Employee stock purchase plan

401(k)

Medical insurance

Dental insurance

Vision insurance

Paid time off

12 paid holidays

Descripción de la vacante

T-Mobile USA, Inc. in the United States is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. The role focuses on building product knowledge, demonstrating features, and guiding customers through their shopping journey.

The position emphasizes customer satisfaction, using digital tools, and teamwork to enhance the in-store experience, with training and career growth supported by a broad benefits program.

Formación

• High School Diploma or GED required.
• Six months of customer service and/or sales experience preferred.

Responsabilidades

• Develop proficiency in customer service and sales to deliver personalized technology and service solutions.
• Utilize digital tools to demonstrate network coverage, service plans, and product features.
• Complete required training to build knowledge of retail processes, systems, and wireless technology innovations.
• Collaborate with colleagues across channels to support a seamless customer experience.

Conocimientos

Customer Service

Sales

Communication

Problem Solving

Teamwork

Multitasking

Engaging People

Educación

High School Diploma/GED

Descripción del empleo

T-Mobile USA, Inc. in the United States is hiring a Mobile Associate to assist customers with technology and service needs in a fast-paced retail setting. The role focuses on building product knowledge, demonstrating features, and guiding customers through their shopping journey.

The position emphasizes customer satisfaction, using digital tools, and teamwork to enhance the in-store experience, with training and career growth supported by a broad benefits program.