Retail Tech Sales Pro — Customer Focused

Comcast; Spring (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000

Paid Time Off

401K matching

Job summary

Comcast is hiring for a Retail Sales Associate to engage customers, explain product features, and deliver outstanding service in our store. You will meet sales targets, assist with billing questions, promote Comcast/Xfinity products, and maintain a friendly, organized environment.

The role requires a high school diploma, flexible schedule including evenings and weekends, and the ability to lift 25 pounds. We offer comprehensive benefits starting Day One and opportunities for growth within a

Qualifications

• High school diploma or equivalent required.
• Flexible schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to lift 25 pounds and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment to connect products with customers’ lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Customer-Focused

Sales & Upselling

Communication Skills

Product Knowledge

Education

High School Diploma / GED

Job description

Comcast is hiring for a Retail Sales Associate to engage customers, explain product features, and deliver outstanding service in our store. You will meet sales targets, assist with billing questions, promote Comcast/Xfinity products, and maintain a friendly, organized environment.

The role requires a high school diploma, flexible schedule including evenings and weekends, and the ability to lift 25 pounds. We offer comprehensive benefits starting Day One and opportunities for growth within a