Tech-Savvy Retail Sales Pro

Comcast (CC) of Willow Grove; Spring (TX); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

XFINITY Courtesy

Universal Tickets Discount

Parental Leave

Tuition Reimbursement

Paid Time Off

401K Matching

Job summary

Comcast Xfinity is hiring for a retail sales role. You’ll engage customers, demonstrate features, and promote Comcast/Xfinity products while delivering outstanding service. The position emphasizes sales targets, product knowledge, and a customer-first approach to ensure a positive shopping experience.

The role requires a high school diploma, flexible hours, and the ability to lift items. Benefits include health coverage, time off, and a 401(k) plan with employer matching.

Qualifications

• High School Diploma or equivalent required.
• Flexible schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma or equivalent

Job description

Comcast Xfinity is hiring for a retail sales role. You’ll engage customers, demonstrate features, and promote Comcast/Xfinity products while delivering outstanding service. The position emphasizes sales targets, product knowledge, and a customer-first approach to ensure a positive shopping experience.

The role requires a high school diploma, flexible hours, and the ability to lift items. Benefits include health coverage, time off, and a 401(k) plan with employer matching.