Retail Tech Sales Pro: Commissioned & Customer-Focused

Comcast; Hermitage Hills (TN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000

Paid Time Off

401K with matching

Discount tickets to Universal Resorts

Job summary

Comcast is hiring for aRetail Sales Associate to engage customers and promote Comcast/Xfinity products in-store. You will demonstrate features, resolve questions, and process service requests while aiming to exceed sales targets.

The role requires a high school diploma or GED, ability to lift 25 pounds, and flexibility to work evenings, weekends, and holidays. You will join a team committed to great customer experiences and competitive incentives.

Qualifications

• High School Diploma or equivalent.
• Flexible schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes, and move around the store constantly.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, making changes to account data, upgrading levels of service, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge and competitive information.
• Contributing to a fun and competitive environment to connect products with customers’ lifestyles.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Critical Thinking

Problem Solving

Communication

Resilience

Professional Integrity

Education

High School Diploma / GED

Job description

Comcast is hiring for aRetail Sales Associate to engage customers and promote Comcast/Xfinity products in-store. You will demonstrate features, resolve questions, and process service requests while aiming to exceed sales targets.

The role requires a high school diploma or GED, ability to lift 25 pounds, and flexibility to work evenings, weekends, and holidays. You will join a team committed to great customer experiences and competitive incentives.