Retail Tech Sales Specialist

Comcast Corporation; Olive Branch (MS); Hybrid; USD 21,000 - 32,000; Full time

Benefits offered by this job

Day-One benefits

Health coverage

401K with company match

Job summary

Comcast Corporation in a retail setting seeks energetic team members to engage customers, demonstrate product features, and drive sales while delivering outstanding service. You will help customers interpret their accounts and explain current services, acting as a brand ambassador for Comcast/Xfinity.

This role requires a high school diploma, flexibility for evenings and weekends, and a commitment to punctual attendance.

Qualifications

• High School Diploma or equivalent.
• Flexible work schedule including evenings, weekends, and holidays as necessary.
• Regular, consistent, and punctual attendance.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer Focus

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Corporation in a retail setting seeks energetic team members to engage customers, demonstrate product features, and drive sales while delivering outstanding service. You will help customers interpret their accounts and explain current services, acting as a brand ambassador for Comcast/Xfinity.

This role requires a high school diploma, flexibility for evenings and weekends, and a commitment to punctual attendance.