Retail Tech Sales Pro — Customer-Focused & Growth

Comcast; Lansing (MI); On-site; USD 43,642,000 - 55,104,000; Full time

Benefits offered by this job

Day-One benefits

Tuition reimbursement up to $8,000

Paid Time Off

401K with company match

Job summary

Comcast Xfinity is hiring for a retail sales role in-store. You will engage customers, explain product features, and provide outstanding service while meeting sales targets. You will help customers with account questions, upgrades, and service requests, serving as the brand ambassador for Comcast/Xfinity.

The role emphasizes technology passion, strong product knowledge, and teamwork within a fast-paced retail environment offering comprehensive benefits and opportunities for advancement.

Qualifications

• High school diploma or equivalent.
• Ability to adjust to a flexible work schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services, updating account data, upgrading service levels, and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert-level understanding and passion around technology and Comcast products.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment with connections to customers’ everyday lifestyles.

Skills

Customer-Focused

Workplace Organization

Persuasion

Technical Knowledge

Teamwork

Self Motivation

Resilience

Critical Thinking

Problem Solving

Communication

Professional Integrity

Education

High School Diploma

Job description

Comcast Xfinity is hiring for a retail sales role in-store. You will engage customers, explain product features, and provide outstanding service while meeting sales targets. You will help customers with account questions, upgrades, and service requests, serving as the brand ambassador for Comcast/Xfinity.

The role emphasizes technology passion, strong product knowledge, and teamwork within a fast-paced retail environment offering comprehensive benefits and opportunities for advancement.