Retail Tech Sales Pro - Elevate Customer Experience

Comcast (CC) of Willow Grove; Taylor (MI); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Xfinity courtesy services

Discount Universal tickets

Tuition reimbursement

Paid Time Off

401K with matching

Job summary

Comcast Xfinity in our retail stores seeks a energetic sales associate to engage customers, demonstrate product features, and deliver outstanding service while meeting sales targets.

You will interpret account statements, help customers manage services, promote brand and offerings, and maintain product knowledge in a fast-paced environment.

High school diploma is required; flexible schedule, on-the-job training, and competitive pay with benefits are offered.

Qualifications

• High School Diploma or GED required.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Regular, consistent, and punctual attendance; ability to lift 25-pound boxes.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow-up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering questions on current or new services and processing service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Maintaining detailed sales product knowledge and competitive information.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Tools

Job description

Comcast Xfinity in our retail stores seeks a energetic sales associate to engage customers, demonstrate product features, and deliver outstanding service while meeting sales targets.

You will interpret account statements, help customers manage services, promote brand and offerings, and maintain product knowledge in a fast-paced environment.

High school diploma is required; flexible schedule, on-the-job training, and competitive pay with benefits are offered.