Retail Tech & Service Pro

Comcast (CC) of Willow Grove; Llanerch (PA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Parental leave

Tuition reimbursement up to $8,000

401K Savings Plan with matching

Paid Time Off

Discount tickets to Universal Resorts

Job summary

Comcast is seeking a Retail Sales Associate to engage customers, demonstrate products, and deliver outstanding service in-store. You will help customers interpret statements, process service changes, and promote Comcast/Xfinity offerings with a confident, tech‑savvy approach.

The role requires a high school diploma, flexibility for evenings/weekends, and reliable attendance. Base pay starts at $18 per hour with uncapped earning potential and a comprehensive benefits package, including 401K and

Qualifications

• High School Diploma or equivalent is required.
• Flexible schedule including evenings, weekends and holidays.
• Regular, consistent and punctual attendance.
• Ability to carry and/or lift 25-pound boxes and move around the store.

Responsibilities

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service with all customer interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and pay their bills in the store.
• Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially around Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment! We aim to connect our products and services to our customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.
• If you are a tech enthusiast, flourish with learning new things, and look for a culture built on customer support, then get ready because this is a shot at a career with no limits.
• Whatever you want, we’ve got it: on‑the‑job training, wall‑to‑wall benefits, and unlimited salary potential with uncapped commissions.

Skills

Customer service

Communication

Enthusiasm

Flexibility

Education

High School Diploma or equivalent

Job description

Comcast is seeking a Retail Sales Associate to engage customers, demonstrate products, and deliver outstanding service in-store. You will help customers interpret statements, process service changes, and promote Comcast/Xfinity offerings with a confident, tech‑savvy approach.

The role requires a high school diploma, flexibility for evenings/weekends, and reliable attendance. Base pay starts at $18 per hour with uncapped earning potential and a comprehensive benefits package, including 401K and