Retail Tech Sales Pro

Comcast Corp.; Normal (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-One benefits

Medical coverage

Dental coverage

Vision coverage

401K with 6% match

Discount tickets to Universal Resorts

Paid Parental leave

Tuition reimbursement

Job summary

Comcast Xfinity is hiring for a hands-on retail role in-store, focused on delivering exceptional customer service and sales support. You will explain product features, assist customers with account changes and bill payments, and promote Comcast/Xfinity services.

The role emphasizes enthusiasm, teamwork, and deep product knowledge, with a flexible schedule including evenings and weekends. You will help create a positive shopping experience for millions of customers daily.

Qualifications

• High School Diploma or equivalent required.
• Flexible schedule including evenings, weekends and holidays.
• Regular, consistent, punctual attendance.
• Ability to lift 25 pounds and move around the store.

Responsibilities

• Engage customers with enthusiasm and explain product features.
• Provide outstanding customer service and follow up to meet targets.
• Assist in interpreting account statements and processing payments.
• Promote Comcast/Xfinity products as a brand ambassador.
• Maintain detailed product knowledge and stay informed on services.
• Contribute to a fun, competitive store environment.

Skills

Communication

Critical Thinking

Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast Xfinity is hiring for a hands-on retail role in-store, focused on delivering exceptional customer service and sales support. You will explain product features, assist customers with account changes and bill payments, and promote Comcast/Xfinity services.

The role emphasizes enthusiasm, teamwork, and deep product knowledge, with a flexible schedule including evenings and weekends. You will help create a positive shopping experience for millions of customers daily.